Covisian will be the 3rd largest player in the Italian contact center industry, with a combined turnover of €115 million. Founded in 2000, Visiant is among the top 5 Italian companies specialized in contact center services, customer care, business process outsourcing and value-added services such as Big Data analysis. It has 11 branches in Italy and Albania and high profile clients among which Fastweb, Google and Sky.
Headquartered in Turin, Contacta is a leading player in the Italian contact center and business process outsourcing service, inbound and outbound marketing, back office and client social media monitoring. It serves clients such as Che Banca!, ENEL, Agos Ducato and Lavazza.